fb555 Privacy Policy — Your Information Is Safe With Us
This policy clearly describes how your personal information is collected, used, and kept secure on the fb555 platform.
Introduction and Scope
fb555 (referred to hereinafter as "we", "us", or "the platform") provides a trusted online betting and live casino service for players in Bangladesh. We take the privacy of our users very seriously and are firmly committed to keeping your personal information secure.
This Privacy Policy ("Policy") applies to the fb555 website, mobile application, and other digital services. By creating an account, logging in, or using any service on fb555, you are considered to have consented to the terms of this Policy. Before reading this Policy, please review fb555's Terms and Conditions.
This Privacy Policy may be updated at any time. In the event of changes, a notice will be posted on the website and the "Last Updated" date will be revised.
You must be at least 21 years old. fb555 services are for those aged 21 and above only.
What Information We Collect
fb555 may collect the following types of information. Each item collected has a specific purpose and is essential for providing an effective service.
Personal Identity Information
- Full name (in Bengali or English)
- Date of birth (for age verification)
- National ID or passport number
- Address and postal code
- Email address
- Mobile number
Financial and Payment Information
- bKash / Nagad / Rocket account number
- Bank account details (where applicable)
- Transaction history and amounts
- Deposit and withdrawal records
- Payment method verification information
Technical and Browsing Information
- IP address and device type
- Browser version and operating system
- Cookies and session data
- Login time and logout time
- Page visit and click history
Gaming Activity Information
- Bet placement history and amounts
- Game preferences and patterns
- Win and loss records
- Bonus and promotion usage history
- VIP level and points balance
Methods of Data Collection
fb555 collects your information in the following ways:
3.1 Direct Collection
Information is collected directly from you when you register with fb555, verify your account, or contact customer support. Providing this information is voluntary, but some services cannot be provided without certain information.
3.2 Automatic Collection
When you use the fb555 website or app, our servers automatically collect technical information. This may include cookies, log files, and tracking pixels.
3.3 Through Third Parties
Information may be received from third-party service providers for payment processing (such as bKash, Nagad, Rocket), identity verification, and fraud prevention. These third parties follow their own privacy policies.
fb555 will never ask for your password or full payment details via email or SMS. Treat any such request as fraudulent.
How Your Information Is Used
fb555 uses the information it collects only for lawful and specific purposes. Those purposes are described in detail below:
Account Management and Verification
Your information is used for registration, login, identity verification, and account security.
Financial Transaction Processing
Financial information is required for deposits, withdrawals, and issuing rewards. The minimum deposit is ৳500 and the minimum withdrawal is ৳1,000.
Fraud and Abuse Prevention
Information is analyzed to detect suspicious activity and maintain the security of the platform.
Customer Support
Your account information and history are used to provide Bengali-language assistance via 24/7 live chat.
Service Improvement and Analysis
Anonymous analytical data is used to improve the user experience and develop new features.
Promotional Communication
With your consent, offers, bonuses, and important updates may be sent to you. You can opt out at any time.
Data Sharing and Disclosure
fb555 does not sell your personal information to third parties. However, information may be shared in the following circumstances:
5.1 Service Provider Partners
Necessary information may be shared with third-party technology partners, payment processors, and identity verification firms engaged to provide essential services for fb555. These partners operate under strict confidentiality agreements.
5.2 Legal Obligations
In the case of a court order, government directive, or other legal requirement, fb555 may be required to provide information to authorities. Only the information legally required will be provided in such cases.
5.3 Business Changes
In the event of a merger, acquisition, or asset transfer, your information may be transferred to a new entity. You will be notified in advance in such cases.
fb555 never sells or rents your personal information to third parties for advertising purposes.
Cookies and Tracking Technologies
fb555 uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device.
Essential Cookies
Required for login sessions and security.
Analytics Cookies
Used to understand patterns of site usage.
Preference Cookies
Remember language and preference settings.
Performance Cookies
Measure page load speed and performance.
You can control or delete cookies from your browser settings. However, disabling essential cookies may cause some fb555 services to not function properly.
Data Security Measures
fb555 has adopted industry-standard technical and organizational measures to keep your personal information secure. Our security framework consists of the following elements:
- SSL Encryption — all data transmission is handled through encrypted channels
- Two-Factor Authentication — available for account security
- Firewall and supporting security measures — prevent unauthorized access
- Regular security audits and vulnerability testing are conducted
- Restricted access — only authorized staff can access your personal information
- Data backup and recovery plans are active
- Staff receive regular privacy and security training
No method on the internet is 100% secure. However, we make every effort to protect your information. If you notice any security issue, contact [email protected] immediately.
Data Retention Period
fb555 retains your information only for as long as necessary to provide services or to meet legal requirements.
Account Information
Retained while the account is active. After closure, kept for the legally required period.
Financial Transaction Records
Retained for the period required by financial regulatory authority guidelines.
Technical Logs
Retained for the period necessary for security review; then automatically deleted.
Your Rights
As a fb555 user, you have the following rights over your own information:
- Right of Access: You can find out what information we hold about you and request a copy.
- Right to Rectification: You can request correction of inaccurate or outdated information.
- Right to Erasure: In certain circumstances you can request that your information be deleted, though this may not be possible where legal obligations apply.
- Right to Restrict Processing: In certain cases you can request that the processing of your information be limited.
- Right to Data Portability: You can request that the information you have provided be made available in a readable format.
- Right to Object: You have the full right to opt out of promotional communications.
To exercise any of the above rights, email [email protected] or contact us via 24/7 live chat. We will respond to your request within a reasonable time.
Protection of Minors' Information
fb555 strictly provides services only to those aged 21 and above. We do not knowingly collect personal information from any minor.
If you suspect that a minor has registered with fb555, contact [email protected] immediately. We will promptly close that account and delete the associated information.
Parents and guardians are encouraged to monitor their children's online activity. To learn more about responsible gaming, read our Responsible Gaming page.
Policy Changes and Updates
fb555 reserves the right to update this Privacy Policy from time to time. Reasons for changes may include:
- Changes in legal and regulatory requirements
- Introduction of new services or technologies
- Improvements to security measures
- Based on user feedback and suggestions
In the case of significant changes, a notice will be published on the website and registered users will be informed by email. Continued use of fb555 after changes have been made will be considered as your consent to the new policy.
This Privacy Policy was last reviewed and updated in 2026.
Related Policies
To understand fb555's overall service policies, you are advised to read the following pages:
Contact for Privacy Matters
For any questions, complaints, or requests to exercise your rights regarding the privacy policy, contact fb555:
Last Updated: 2026 — This privacy policy has been prepared by fb555. Play responsibly — for ages 21+ only.