fb555 Terms and Conditions

fb555 operates an online betting and live casino platform for players in Bangladesh. These terms and conditions ("Terms") form a legal agreement between the fb555 platform and its users. These Terms apply to the website, mobile application and all digital channels operated by fb555.

Our platform is committed to providing a safe, transparent and reliable experience for all players in Bangladesh. All operations at fb555 follow fair play principles and your information is kept secure through SSL encryption technology.

These Terms have been prepared in English and in the event of any translation, the English version shall be considered final. fb555 reserves the right to amend these Terms at any time and a notice will be published on the platform in the event of any changes.

To create an account and use services on the fb555 platform, the following eligibility requirements must be met:

• You must be 21 years of age or older. This platform is intended only for those who are 21 or older.
• You must be legally entitled to participate in online betting activities under the laws of Bangladesh.
• Each individual may create only one account. Creating multiple accounts is strictly prohibited.
• All information provided at the time of account registration must be true, accurate and current.

Identity Verification (KYC)

The fb555 platform conducts identity verification (Know Your Customer — KYC) for deposits, withdrawals or any other requirement. As part of this process, you may be asked to submit a copy of your national identity card, passport or other government-issued ID along with proof of address. fb555 reserves the right to withhold withdrawals until KYC verification is complete.

Providing false information or submitting forged documents may result in permanent account closure and forfeiture of all deposited funds.

You are solely responsible for the security of your fb555 account. Compliance with the following rules is mandatory:

• Keep your password and login details confidential and do not share them with any third party.
• You are responsible for all activities carried out from your account.
• If you notice any suspicious activity on your account, contact fb555 support immediately.
• Transferring, selling or allowing any third party to use your account is strictly prohibited.
• Inactive accounts (no transactions for more than 12 months) may be subject to review by fb555.

Self-Exclusion

Any player who feels that their gaming habits are getting out of control may apply for self-exclusion for a specific period or permanently via live chat. Once self-exclusion takes effect, no betting activity will be possible from the relevant account.

Deposits

Funds can be deposited at fb555 using the following payment methods: bKash, Nagad, Rocket and bank transfer. The minimum deposit amount for all payment methods is ৳500.

• Deposited funds will only be accepted from a payment method operated in the name of the registered account holder.
• Funds deposited from third-party accounts may be returned and the account may be subject to investigation.
• The deposit process is generally instant, though bank transfers may take a little longer.

Withdrawals

• After a withdrawal request is submitted, fb555 verifies and approves it. In some cases, additional verification may be required.
• The withdrawal amount will only be sent to the payment method used for the original deposit.
• Bonus funds must meet the specified wagering requirements before withdrawal.
• fb555 reserves the right to suspend withdrawals if fraud or unusual activity is suspected.

fb555 regularly offers various bonuses and promotional offers. Each bonus has its own terms and conditions which must be read before use.

Welcome Bonus

fb555 offers new players a 200% bonus on their first deposit, up to a maximum of ৳5,000. The wagering requirement for this bonus is 20x. This means you must wager a total of 20 times the bonus amount before it can be withdrawn.

General Bonus Rules

• Each bonus offer may be used only once and must be used within the specified period.
• Attempting to claim bonus funds from multiple accounts may result in both accounts being closed.
• If evidence of bonus abuse is found, fb555 reserves the right to cancel the bonus and forfeit any associated winnings.
• Some games may not contribute fully or partially to bonus wagering — please see the detailed terms of each offer.
• Your own deposited funds are withdrawable before any wagering requirements are met, however the associated bonus will be cancelled upon withdrawal.

All games and betting activities on fb555 are conducted on the basis of technical reliability and fair play principles.

Bet and Game Settlement

• A confirmed bet cannot be changed or cancelled unless a technical error is proven.
• The random number generator (RNG) used to determine game results ensures impartiality.
• For sports betting, internationally recognised sources are used for result settlement.
• Incomplete games or bets resulting from any disconnection or technical issue will be handled in accordance with the compensation policy.

Cancellations and Rescheduling

If an event is cancelled or postponed, settlement will be made according to the betting conditions for that event. If a live casino game is cancelled due to a technical issue, the placed bet will be refunded.

• Creating or operating multiple accounts.
• Abusing bonus benefits, claiming bonuses through multiple accounts.
• Using the platform for money laundering or illegal financing.
• Fraud, hacking or any attempt to manipulate software.
• Automated betting with the assistance of third parties or using bots.
• Disrespectful behaviour or harassment towards other users.
• Operating an account on behalf of a minor.
• Attempting to gain an unfair advantage by exploiting technical vulnerabilities or errors.

fb555 treats the protection of your personal information as its highest priority. Our platform uses SSL encryption technology to keep all data secure.

Details of how your personal information is collected, stored and used can be found on our Privacy Policy page. The Privacy Policy also applies alongside these terms and conditions and is considered part of this agreement.

• fb555 does not sell your information to any third party.
• Information may be shared with authorities for investigation or legal purposes.
• Requests to access, correct or delete your information can be made through support.

fb555 believes that gambling should be a form of entertainment, not a source of income. We encourage every player to play responsibly.

• This platform is strictly prohibited for those under 21 years of age.
• Play within your own budget and do not chase losses.
• You can set your own deposit and betting limits — contact support.
• If you notice signs of problem gaming, seek help immediately.

For more information on responsible gaming, visit our Responsible Gaming page.

fb555 will not be liable in the following circumstances:

• Loss caused by internet disconnection or technical errors on the part of third parties.
• Account access by an unauthorised third party (if caused by your own negligence).
• Force majeure events such as natural disasters, government restrictions or cyber attacks.
• Psychological, financial or family harm resulting from gaming.

Services may be temporarily unavailable during platform maintenance. fb555 endeavours to keep this time to a minimum and to provide advance notice.

fb555 reserves the right to temporarily suspend or permanently close any account without prior notice for the following reasons:

• Violation of any provision of these Terms.
• Suspicion of fraud, bonus abuse or money laundering.
• Use of a false identity or documents.
• An account being operated by a minor.

You may also contact support at any time to request the closure of your account. Any remaining valid balance will be paid out before the account is closed, subject to the Terms.

fb555 reserves the right to amend, add to or remove these terms and conditions at any time. In the event of changes:

• A notice will be published on the platform and the date of the update will be shown at the top of the page.
• For significant changes, a notification may be sent to the registered email address.
• Continued use of the platform after new terms take effect will be considered as your automatic acceptance of the revised terms.
• If you do not agree to the revised terms, you have the option to close your account.

These terms and conditions are consistent with the applicable laws and regulations of Bangladesh. Any disputes or complaints will be resolved through discussion. Contact us directly via 24/7 live chat or email.